Terms and Conditions

Jessica Araus owns and operates this website. Throughout this page, the terms “us”, “we”, “our”, or “the artist” refer to Jessica Araus.

Your access to and use of this website is conditioned on your acceptance of and compliance with these Terms.

Intellectual Property

This website contains information, such as blog posts, eBooks, illustrations, and other materials. This is referred as Content and is owned by us or third parties. Unauthorized use of the Content may violate copyright, trademark, and other laws.

You agree not to sell, license, transfer, modify, reproduce, make a derivative version of, distribute, or otherwise use the Content in any way for any public or commercial purpose. Visitors can view/download all available Content for their own personal, non-commercial use.

Art Commissions / Custom Portraits

Reservation of Rights
The artist reserves all rights on work that is produced, including but not limited to commissioned artwork, sketches, and prints.

You agree not to use the purchased artwork for commercial purposes nor as a logo unless permission was expressly granted by the artist. If the client wishes to make any additional uses of the artwork, the client agrees to seek permission from the artist and make the corresponding payment agreed at the time.

The client may request two rounds of revisions. One during the sketch phase and another one upon completion of the artwork. Further revisions after this stage will result in additional costs (to be determined by the artist).

Artist Credit
If you choose to share images of the finished artwork, please credit/tag the artist’s work. This shall be credited as Jessica Araus or tagged as @jessaraus whenever credit for the artwork is given.

Promotion / Sharing on Social Media
The artist has the right to use the artwork for self-promotional purposes, such as displaying it in her portfolio and social media pages. Promotion is a big part of our business, and if we’re not able to promote our work, we won’t be able to grow our business. Clients who do not wish their commissioned portrait to be shown online must notify the artist before the work begins.

We gladly accept cancellations. Request a cancellation within 24 hours of purchase. If clients cancel their order and 24 hours have passed since placing the order, 10% of the total cost will be retained to cover the artist’s time, administration, and materials used.

The following events can lead to cancellation by the artist:

– Providing blurry photos. To create a custom portrait, high-resolution reference photos are needed. If your photos are unclear, the artist might not be able to complete your order.
– Not allowing the artist to share the finished piece online. In some cases, we will decline private projects that can’t be shared online.

If the order is cancelled for any of these reasons, clients will receive a full refund.

We don’t normally accept returns or offer refunds because we work closely with our clients to make sure they’re happy with their orders. However, if for any reason you aren’t satisfied with the finished piece, please contact us and we will refund 25% of the portrait’s total cost.

Loss or Damage
Our products are packaged with care in order to prevent bending or damage. In the unlikely event that damage or loss occurs during transit, please send a photo of the defective product to contact@jessicaaraus.com and we‘ll gladly replace/refund the order.


We have made every effort to display as accurately as possible the colors and images of the products that appear in our shop. We cannot guarantee that your computer monitor’s display of any color will be accurate.


All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time.

Privacy Policy

A complete statement of our current privacy policy can be found here.

Links to Other Websites

Our website may contain links to third-party websites or services that are not owned or controlled by us. We have no control over, and assume no responsibility for the content, privacy policies, or practices of any third party websites or services. You further acknowledge and agree that we shall not be responsible or liable, directly or indirectly, for any damage or loss caused by or in connection with the use of goods or services available on such websites.

We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services that you visit.


We may terminate or suspend your access to our Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.


We reserve the right, at our sole discretion, to modify or replace these Terms at any time. You must review these Terms on a regular basis to keep yourself informed of any changes. By continuing to access or use our site after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to these Terms, then you may not use our website.


If you have any questions about these Terms, please contact us at contact@jessicaaraus.com or enter your information in this form.

Last updated: August 27, 2020